Shipments, unless otherwise agreed, will be made by carriers defined by Brancaccio Shop. In this case, and only when it is charged the cost of shipping the goods travel at our risk.

In case of theft or loss Brancaccio Shop undertakes to send a new product and, if the same were to be unavailable or exhausted, propose a different product, but with equivalent characteristics, with faculty for the client not to accept this new product and request the issuance of credit note relating to the product.

The time of delivery, purely indicative of 48/72 hours from the date of the order for the goods available in the warehouse.

The delivery, unless otherwise agreed in writing between the parties, will be during office hours: from 9.00 to 18.00 from Monday; to Friday of all days.

Upon receipt of your package, in case the packaging is not in perfect condition, it is recommended that you accept the parcel "Agree with Reserve". In the case in which some products are damaged, you must send a photo, representative of the damaged product along with the return request. In the case in which it had not been choice this option, the return will not be taken into consideration.