Shipping & delivery
In Italy we deliver within 2 working days of dispatch — within 3 for the islands — and across the European Union in 3-5, with a tracked, insured express courier. And above the threshold, shipping is free.
Delivery costs & times
Select your destination country to see costs, times and the free-shipping threshold.
We currently ship to Italy and the European Union countries. Below the thresholds shown, the shipping cost is calculated and displayed at checkout before payment. Prices include VAT: no duties or extra customs charges apply to EU deliveries. Weekend orders are processed from Monday.
Frequently asked questions
Delivery times & tracking
Paid orders are processed within 2 working days (Saturday and Sunday orders from Monday). From dispatch, the courier delivers in Italy within 2 working days — within 3 for Sicily, Sardinia and the smaller islands — and in 3-5 working days across the European Union. When the parcel ships you receive an email with the tracking code to follow it at any time.
How much does shipping cost?
Shipping is free on orders over €100 in Italy and over €150 in the other European Union countries. Below these thresholds, the exact cost is calculated and shown at checkout before you complete your payment.
Where we ship
We ship to Italy and all European Union countries. The prices you see include VAT and there are no customs charges for EU deliveries. We currently do not ship outside the EU: for special requests write to eshop@brancaccioshop.com.
Insurance & packaging
All shipments are covered by free insurance against theft and accidental damage, valid until delivery. Goods are carefully packaged and the parcel includes the invoice with price details (also available by email).
What to do on delivery
Inspect the parcel before signing: if the packaging appears tampered with or damaged, sign with reservation or refuse the delivery, and report it to us right away by email. That way we can activate the insurance and resolve it quickly.
What if I want to return something?
Returns are always free within 30 days of delivery: we send you the courier's prepaid label, and size or colour exchanges are free too. Full details on the returns page.
